Upstox not updating ifsc code

Hi team,
From past 10 days I am waiting for upstox to update my ifsc code and it’s still under process and nobody , absolutely nobody from upstox team is helping me. The only response I get in email or customer care is we will resolve it as soon as possible. It’s really frustrating and shows how such a small task takes days and days to be done on upstox and really makes me doubt their credibility.
From 20th June my previous bank ifsc code will stop working. And till now nobody from upstox is taking responsibility.
I even opened a ticket (8557302) but it’s useless.

Hi @Sabah321 ,

We apologise for the inconvenience caused and appreciate your patience. Rest assured, we are actively looking into your concern and will provide you with an update soon.

Thank you for understanding.

Hi @Sabah321,

Thank you for your patience.

We are pleased to inform you that your bank IFSC code update request has been processed successfully.

Appreciate your cooperation!

Feel free to let us know in case you have any other query.

Thank you vishal. I see it’s updated. It would be nice if customer care provides this help so that users like me don’t have to raise a concern here after waiting for days.

Hi @Sabah321 ,

We strive to provide prompt and efficient support to all our users, and your feedback is valuable in helping us improve our services.

We apologize for any inconvenience you experienced and will work on enhancing our services to address such concerns more swiftly in the future.

If you require any other assistance feel free to reach us here. Thank you.