IFSC Code Update issue for 2 Month

General
1

I am trying to update my bank IFSC code and it still showing in processing for almost 2 months now.

I have raised ticket for the issue and for 1 month i got no response from them except a auto reply mail that they are looking into it. That too it came long back. I even rasied a new ticket but they cancelled my new ticket, stating that there is already a ticket for the same issue. but the old ticket they are not willing to resolve it. The old ticket they never respond for the issue. its been pending for almost 2 month now. Not sure why its taking two month to update a simple IFSC code. now i have no idea how to resolve this issue

Ticket ID:#9575272

Please help

2

@BENSON_XAVIER - So sorry to hear that! Let me raise this internally and get back to you with an update. Thanks.

3

@Ushnota Today i got the mail saying that the request to update the IFSC code has been successfully completed, but when i checked my profile the IFSC code is not updated and it is same as the old one. And they mentioned in mail that they will charge me ₹50 + GST for updating the IFSC. But the IFSC is not updated and they are charging me. Could you please help. day by day it is getting worse

4

@BENSON_XAVIER - Will definitely check and get back to you. Thanks.