Update on order rejection error 16585: Due to non-verification of KYC Details (email/mobile number) with KRA

General
64

Hey,

You were gonna call now?

65

Hi @Makarand_Ingavale,

Our team has sent you a Gmeet invite for today 15:30 PM, that you have accepted. Let us know after the conversation if you need more help. Thanks.

66

Yes sure, thank you.

1 Like
67

Hi @Makarand_Ingavale,

Our team spoke to you today and gave you inputs about your KYC form. As discussed, please fill the form as explained and send it to us by email by tomorrow. Thanks.

68

Hi @Ushnota,

I followed this one and found that my KYC details are available with DOTEX KRA. I didnā€™t find any option to update my phone number or email address either in DOTEX KRA (nsekra.com) or in the Upstox app. Please let me know how to update those details.