As per SEBI guidelines, it is mandatory to verify your KYC details such as email ID and mobile number registered with the KRA (KYC Registration Agency) by September 2023. You can even refer to the circulars here NSEBSE, MCX. To do this, please follow the steps mentioned below:
If you don’t verify your mobile number and email ID before 1st September 2023 then the following trading restrictions will apply:
You will not be allowed to trade post 1st September
Open positions will be squared-off on or before 1st September to prevent the risk of physical delivery or margin penalties
Your Demat account will be frozen from 6th September
Once your information is confirmed on the KRA portal, please share the screenshot of validated status with us by raising a ticket. After this it will take around 2 business days for the update to reflect with Upstox and you can resume trading.
If your email ID and mobile number on the KRA website is different, you need to edit it on Upstox by following the steps mentioned below.
Once we receive your request, we will update your requested details at our end & also, we will send it to KRA to update the same within 3 business days. You may receive a verification link or OTP from KRAs end. Requesting you to please follow the link & get the verification done.
Furthermore, if your KYC information remains incomplete, your Demat Account will be deactivated effective September 6th, 2023.
CVL KRA - Mobile no verification done successfully.
CVL KRA - EMAIL ID OTP not received, Old email ID pop up on portal (checked old email id as well no verification otp received). New email id already registered with Upstox.