Hello can anyone help me on this issue please because when I tried to place orders it’s showing 16585: not a valid account number. My aadhar and pan card is linked also…but still showing the same…my ucc…76BAMG
The rejection is from the Exchange and it could be because of KYC validation pending.
Please check this article and follow the steps carefully to complete the KYC validation: What is the process to verify KYC details (email and mobile number) registered with KRA? - Upstox Help Center
Once you raise a ticket, let us know the ID and we will get in touch with you soon.
Could you share your ticket ID with the relevant screenshots as mentioned above? Thanks.
What is the ticket I’d…I could not understand…where I find ticket I’d …please
I send a mail in firstname.lastname@example.org
Then we gave a ticket I’d…7971388
Thanks for sharing your ticket ID. We will take a look at it now.
If problem will be solved…please informed me…If I trade tomorrow?
We are pleased to inform you that your account has been unblocked. You can start trading now.
Let us know if you require help with anything else. Thanks!