Hi @Nilesh,
We are verifying your status with Exchange and CDSL. As mentioned earlier, they verify the KYC status independently.
Request your patience. Thanks.
Hi,
Received below mail from CDSL, I have open position in Options & Future. Please advise how to deal with current open positions. (TICKET - 7916767) UCC BQ4142
This is to inform you that following details are modified/updated in the aforesaid demat account held with Depository Participant RKSV SECURITIES INDIA PRIVATE LIMITED(DPID :81800).
||Modified Field Details| Old Value| New Value|
|BO’s BO FROZEN FOR FLAG| Frozen for Both Debit And Credit| Not Frozen||
Hi @MADANGOPAL,
Please note this e-mail from CDSL indicates that your demat account has been unblocked. You can start trading again and clear your open position, incase you want to.
Hi
Still my account blocked, even CDSL unblocked my account. Please advise
Hi @MADANGOPAL,
Please check now. Your account has been unblocked and you can start trading.
Thanks.
Hi @Ushnota
Can you check Ticket Id 7916815,
During validation of CVL KRA, Old mobile no. automatically came.
Requesting you please submit a modification request to CVL KRA for changing of Mobile no. as registered with upstox.
UCC 2XBFX2
Many thanks for your support!
Hi @MADANGOPAL,
Thanks for sharing the ticket ID. We tried reaching out to the customer but he was unavailable.
We will give him a call tomorrow again and sort this out.
@Ushnota I have a similar issue and have been writing to upstox from many days. I connected with CDSL and they mentioned that my account is not frozen. I have also sent a screenshot to upstox. I want to unblock my account. My ticket number is 7917876.
Hi @vinitam,
Thank you for sharing your Ticket ID.
Our team will look into this ASAP and get in touch with you.
Hi @Ushnota
KYC verified, Ticket no 7935658 for activation of account.
@Ushnota My KYC is verified. I have sent the details via mail. Can you please check and unblock my account.
Hi @vinitam,
We are already working on your ticket. Your KYC validation is done. You will need to wait for 2 days for Exchange to unblock your account.
Please note that Exchange will unblock your account after they verify the KYC status independently.
Appreciate your patience and understanding. Thanks.
Hi @yasmine1903,
We looked into your details. Your KYC validation is done. You will need to wait for 2 days for Exchange to unblock your account.
Please note that Exchange will unblock your account after they verify the KYC status independently.
Appreciate your patience and understanding. Thanks.
@Ushnota I received mail from KRA that the details are updated on wed but the account is still mot active post 2 days.
Hi @yasmine1903,
Please check now. Your account has been unblocked and you can start trading.
Thanks.
Hi @vinitam,
Our team got in touch with you today to explain the situation.
As discussed, we are awaiting documents and will process it once the same is received.
Thanks.