Not a valid account number

hey hi… can anyone help me regarding this issue… it is showing as “16585: not a valid account number” While i was trying to buy a trade…can any one help me regarding this?? please


Hey @madhav_20,

Welcome to the Upstox Community!

This issue might be due to a rejection from the exchange.
To investigate further, could you please provide us with your ticket ID? If you don’t have a ticket yet, you may raise it here: Thanks

This my ticket number …can you please help me regarding this

Hi @madhav_20,

We have swiftly processed your segment activation request on our end. It is currently pending at the exchange and is expected to be completed within 24-48 hours. Try placing an order tomorrow.

If you face any issues, please reach out to us. Thanks.