I am not able to buy order

General
1

When i am trying to buy order,I am getting a error not a valid account number My UCC is FX3073

Please look into it ASAP.

2

Hi @Kaushal_Chaudhari,

Welcome to the Upstox community!

Are you getting the “16585: not a valid account number” error? The rejection is from the Exchange and it could be because of KYC validation pending.

Please check this article and follow the steps carefully to complete the KYC validation: What is the process to verify KYC details (email and mobile number) registered with KRA? - Upstox Help Center

Once you raise a ticket, let us know the ID and we will get in touch with you soon.