Error 16585 not a valid account number

16585: not a valid account number

Hey @sonali,

Welcome to Upstox Community!

Could you please raise a ticket here: https://uptx.to/tikt 2, and share the ticket number with us? This will facilitate further investigation and help us address your query effectively. Thank you.

ticket ID - 8326343.

Thanks for sharing your ticket id with us, @sonali. We will check and get back to you with an update shortly.

sir when this issue will solve

Hey @sonali,

Your segment activation request has been swiftly processed on our end. It’s currently pending at the exchange and is expected to be completed by today EOD. Try placing an order tomorrow.

Should you encounter any issues, please don’t hesitate to reach out to us. Thanks.

thank you so much sir