16585 : Not a valid account number

Showing Error:

16585 : Not a valid account number

while trading F/O

Also can’t withdraw the amount from the wallet.

User ID 5VAC3A

Hi @Soumyadeep23,

The rejection is from the Exchange and it could be because of KYC validation pending.

Please check this article and follow the steps carefully to complete the KYC validation: What is the process to verify KYC details (email and mobile number) registered with KRA? - Upstox Help Center

Once you raise a ticket, let us know the ID and we will get in touch with you soon.