Future and options segment

Hello I’m a user of upstox and i face issue while place a order in future and options it show 16585 : Not a valid account number. what i can do

Hi @User1,

The rejection is from the Exchange and it could be because of KYC validation pending.

Please check this article and follow the steps carefully to complete the KYC validation: What is the process to verify KYC details (email and mobile number) registered with KRA? - Upstox Help Center

Once you raise a ticket, let us know the ID and we will get in touch with you soon.