16585 invalid account number error

Getting invalid acc number 16585

Hi @Gopiinath_038,

Welcome to the Upstox community!

The rejection is from the Exchange and it could be because of KYC validation pending.

Please check this article and follow the steps carefully to complete the KYC validation: What is the process to verify KYC details (email and mobile number) registered with KRA? - Upstox Help Center

Once you raise a ticket, let us know the ID and we will get in touch with you soon.

Hi @Ushnota - i m facing same issue. Please help
Ticket id: 8393815

Hey @Kiruthiga_S,

Your segment activation request has been swiftly processed on our end. It’s currently pending at the exchange and is expected to be completed by today EOD.

Feel free to place your order tomorrow. Should you encounter any issues, please don’t hesitate to reach out.