I am not able to place a buy order

Hi @Ushnota thanks for your help
now that problem is solved
Thank you

1 Like

Hi @Ushnota
i’m also facing same issue. Please kindly help me.
My UCC is 2KASC4

Hi @aisurajput90,

Thank you for sharing your details.

Our team is going to look into the details and get in touch with you ASAP.

1 Like

Hi @Harish_Prajapati,

Thank you for sharing your details.

Our team is going to look into the details and get in touch with you ASAP.

Hi @Ushnota
I’m facing issue with order placement, says “Account not valid.” Please kindly help me.
My UCC is 4NBLH6

Hi @Krishna_Prasad,

Thank you for sharing your UCC.

Our team is going to look into the details and get in touch with you ASAP.

Hi @Ushnota, @staff
Thanks for reslove my issue

1 Like

am not able to place a buy order,end of the process it says 16585: not a valid account number,it is showing the same since three days my acc ID is BR3040

Hi @sanket_deore,

Thank you for sharing your UCC.

Our team is going to look into the details and get in touch with you ASAP.

Hi,

My friend is also getting same issue. His profile PAN AND AADHAR is already linked successfully as per app.
UCC id 5TA3Z5

Hi @Senthil_Somasundaram,

Thank you for sharing the UCC.

Our team is going to look into the details and get in touch with your friend.

2 Likes

He’s still facing same, could you please confirm if the issue is resolved? Is there any customer care number he can get in touch with? Thanks

Our team will give him a call ASAP to sort this out.

1 Like

Hi @Senthil_Somasundaram,

Our team got in touch with your friend. We believe he can place buy orders now.

If you have any other queries, let us know.

1 Like

Thanks a lot. His issue is resolved.

1 Like

Earlier I was able to buy, now I m unable to buy/sell
My ucc I’d is 5TA3Z5.
Morning I was able to buy but now I am unable to buy or sell

Hi @Srinivasan_S,

Thank you for sharing your UCC.

Our team tried to get in touch with you now but your number was busy.

We request you to raise a ticket here with a screenshot of the error, if any.

Thanks.

Could you please try to sell my orders placed from my account?

Now it’s working fine. I am able to sell my orders now.

Thanks.

1 Like

Hey Mandeep here I can’t place any order , it shows your account number is invalid please look into this my ucc is 5GAFT9