Hi @Ushnota , my ticket number is 7944346. i am facing an error since last week while placing a buy order. Which is “16585 not a valid account number” i have linked my pan/aadhar and registered mobile number and email with CVLKRA.
Could you please help resolve this matter.
Hi @Lavin_Shewakramani -
Thanks for reaching out and I appreciate your patience. We are already working on your ticket and we see that your KYC validation is done. At this point, you will need to wait for 2 days for the Exchange and CDSL to unblock your account.
Please note that Exchange and CDSL will unblock your account after they verify the KYC status independently.
Again, I really appreciate your patience and understanding. Thanks.
We are pleased to inform you that your account has been unblocked. You can start trading now.
Let us know if you require help with anything else. Thanks!