16585 Not a valid account problem facing

Hello @Ushnota can you please help me. I can’t buy any option . It show 16585 Not a valid account. Kindly please help me as fast as possible.

Ticket Id - 7973850

Hello @Sreehari,

Thank you for sharing your ticket ID. We are going to take a look at it.

@Ushnota 16585 not a valid account problem . I verified my KYC .

TICKET ID 7977123

Hi @Sreehari,

We are pleased to inform you that your account has been unblocked. You can start trading now.

Let us know if you require help with anything else. Thanks!

help me please i am facing 16585 not a valid account number.

Hey @saswata99 ,

We are working on your case and will share an update on the main thread. Appreciate your patience in the meantime.