Unable to close my account

After transfer my mutual fund from upstoxs it is still present there. Because of that I am unable to close my upstox account. My UCC id is 7YANXL. Please do the needful full to remove the MF in upstoxs.

@sreejith_41467643 - Please share your Ticket ID, thanks.

Ticket id - 9512136

CUU -7YANXL

Sorry UCC: 7YANXL

Noted your Ticket ID. Will check and get back, thanks.

Can you please make this fast

Hii @Upstox
What is the status of my ticket

Hi @Ushnota ,
Can you update once the issue is resolved ?

I need to close the account immediately

Yes, I’ll let you know once I get an update from the concerned team regarding your ticket. Thanks.

@sreejith_41467643 - Your ticket ID 9512136 is now resolved. Please check and let us know, thanks.

Hi, I’m also unable to close my account because of the same reason. See ticket no. 14163

We will check it and get back to you, thanks.