Registered bank account closure

My linked account has been closed, but I’m unable to remove it or de-link the account from upstox. Because of that I couldnt do any withdrawals, moreover when I tried to add a bank account, that too can’t done as well.

Expecting your prompt response on this, coz I need to withdraw my funds, for an emergency need.

@ELLIKKAL_M_10306079 - Could you please share your Ticket ID so I can check this?

Hi,
Appreciate your response, however I’ve been chatting with the customer service since past 2 days, so I wasn’t aware that I need to raise a ticket. So as per your advise I have raised a ticket for this matter, which is mentioned below.

Ticket ID: 9616781

Thanks.

@ELLIKKAL_M_10306079 - We are checking this, thanks.

Hi,

I hope you can update the status by end of the day?.

Hi,
Good day,

Can I get an update?

Hi @ELLIKKAL_M_10306079,

This is still being checked. Will get back to you as soon as I get an update from the relevant team.