MCX option trading

Hi Upstox Team,
My ticket # 9157077 (Ticket raised on April 16th 25)
When try to place a order (Crude or Natural gas), error
EXCHANGE Client Code XXXXXX is inactive.
Still issue not resolved.

Thank you,

Hi @VENKATESAN_1263735,

Welcome to the Upstox Community!

Thanks for sharing your ticket ID. Will check and get back to you.