EXCHANGE:CLIENT CODE xxxxxx IS INACTIVE

General
22

Hi, I am getting same error, raised ticket no : 9193458, please look into this.

23

Hi @JAGADEESH_1045655,

Welcome to the a Upstox Community!

We are checking this and will get back to you with an update, thanks.

24

Getting same error. Ticket #419255. Activated the segment weeks ago and was waiting for opportunity and when the opportunity this happened. Very disappointing

25

Hi @TARUN_1210726,

Thanks for sharing the ticket ID. Will check and get back to you.

26

How long will this take to resolve I had already raised ticket on Friday and 2 days are already past

27

Could you reshare your ticket ID? Ticket number is supposed to be a 7 digit number.

28

9233240 & 9233264. Don’t know who created 2 tickets when I raised 1 request via chat.

29

Third working day gone now excluding weekend. No solution or progress. Kindly look into this

30

Hi @TARUN_1210726,

This is already being looked into. Appreciate your patience, thanks.

31

Hi @TARUN_1210726,

This is done. Please check and let us know, thanks.

32

Hi @JAGADEESH_1045655,

This is done. Please check and let us know, thanks.

33

My client code inactive pls help me

34

We have already replied to you here, @RAVINDER_1539125: Exchange Code Inactive - #18 by Ushnota

Thanks.

35

Same issue, idk why you guys are not taking it seriously, this is not a swiggy or zomato order, you guys are brokers & this is market related, it cannot be taken so casually, people end up losing money. my UCC is 196832

36

Hi @SARTH_1118418,

Could you please raise a ticket https://upstox.com/contact-us/get-in-touch/?hl=en_US and share your ticket ID? Thanks.

37

#9267978# EXCHANGE: client code “AR2200” is inactive I raised the issue on Tuesday, May 27, at 4:16 PM and called the call center multiple times, but the issue remains unresolved. I’m frustrated with the service, having to call them repeatedly

Please help on this @Ushnota

38

9375068- this is my ticket ID, ticket has already been raised. I am losing valuable time & money.

39

I can imagine how frustrating that might feel, @SREENIVASU_1993903. I’ve taken a note of your ticket ID and raised it internally. Will get back to you soon with an update, thanks.

40

Hi @SARTH_1118418,

I understand. Have taken a note of your ticket ID and will get back to you soon with an update, thanks.

41

Still no resolution or reply.