EXCHANGE; CLIENT CODE XXXXXX IS INACTIVE

General
1

I have activated commodity segment.i have recieved activation e- mail also, but i cannot put on order. it gets rejected showing message.EXCHANGE; CLIENT CODE XXXXX IS INACTIVE

i have put ticket no,9170098, but still not resolved.

2

Hi @TUPPAGUDEM_2087626,

Welcome to the Upstox Community!

Thanks for sharing your ticket ID. We will check this and get back to you.

3

Hi @TUPPAGUDEM_2087626,

This is done. Please check and let us know, thanks.

4

Hi i had commodities and added funds in commodities wallet while placing orders error exchange code Inactive
Ticket Raise Re: [#9227470]

but issue not solved please help

5

Hi @SUNDARAM_1076468,

We are checking your ticket ID, thanks.