Exchange client code is inactive

I have activated commodity segment.i have recieved activation e- mail also, but i cannot put on order. it gets rejected showing message.EXCHANGE; CLIENT CODE XXXXX IS INACTIVE i have put ticket no Track your ticket - ID[#9230092]

Hi @SUNDARAM_1076468,

Thanks for sharing your ticket ID. Let me check this and get back to you.

Hi @SUNDARAM_1076468,

This is done. Please check and let us know, thanks.

Mam my issue same pls check on ticket id 9477793

Sure, will check and get back to you.

Please mam,

Support us why we are choose mam , a good broker, and we face like that issues.

Dear Mam,

Till now not respond on my issue , please I request to you look in this matter.

@VISHNUTTAM_1185410 - Your ticket ID 9477793 is already being looked at. I’ll get back to you when I have an update.

@VISHNUTTAM_1185410 - Your ticket ID 9477793 is resolved now. Please check and let us know, thanks.

Dear Mam,
Thank you, now working my account

Thanks & Regards,
Vishnuttam Singh
Mob.:- 7983168264

1 Like

When i put Sell order app is showing this error ā€œExchange: Non-Compliant Client Codeā€. My ticket id is 9490382

@SHIKHAR_10063598 - I’ve flagged your ticket and will revert with an update once I have more details.

Any update

@SHIKHAR_10063598 - Yes, your ticket ID 9490382 is now resolved. Please check and let us know, thanks.

Thank you so much

As I have checked in report section there ia also report for us market ledger so as we are going to start in us market can I get some more information about that

@Siddhant_48224323 - Have addressed this here: Us Market In upstox - #2 by Ushnota