Dear Upstox Team,
I wanted to inquire whether Upstox has any plans to introduce the facility of trading in both Equity and Commodity segments using a single wallet, similar to what Angel One offers. If there are any updates regarding this feature, please let me know.
@shrini,
I recently received an email from Upstox titled âLatest Features & Key Updates on Upstox.â The email states that from March 15, 2025, QMC charges will be free for one year, after which they will be applicable.
However, at the time of opening my Demat account, I was explicitly informed that there would be no lifetime maintenance charges. This new update contradicts the initial commitment made to me, and I feel this is unfair and misleading.
I request you to clarify this matter & ensure that the original commitment of lifetime free maintenance charges is honored for my account. Please provide a resolution at the earliest.
We checked your details, and we completely understand that pricing updates arenât always the best news. We really appreciate you reaching out!
Yes, maintenance charges will be applicable to you as per the next eligible billing cycle. As Upstox continues to grow with newer, faster, and smarter features, weâve had to make a few adjustments, including updates to our AMC/QMC structure.
@Ushnota,
I had inquired about the charges at Angel One, and their QMC charges are âš60 + GST, which is applicable only when the account is active; otherwise, there are no charges. However, in comparison, Upstox charges âš75 + GST, which is higher.
Additionally, I also inquired at Zerodha, where there are no charges for instant withdrawals, whereas Upstox applies a fee of âš20 + GST for the same service.
Annual maintenance charges applicable as per offer/plan are âš150 + GST = âš177 /- (Non-refundable)
Quarterly maintenance charges applicable as per offer/plan are âš75 + GST = âš88.50/- (Non-refundable)
I am a bit confused, can you elaborate a little on these charges, who is this applicable to, as AMCâs figure is not mentioned on the charges page? Is it (AMC/QMC) or (AMC and QMC) am I supposed to pay only QMC or both the charges?
Thanks for sharing your UCC. We checked the details and found out that for QMC youâll be charged âš75 + GST (non-refundable) starting 15th March, but only if youâve traded in the last 6 months or have holdings in your account. Please note that no AMC is applicable for you. Only QMC will be applicable, and your first eligible billing cycle for this will be April 2025. After this, QMC will be charged every quarter (July, October, January, etc.), but only if you meet the above mentioned eligibility criteria.
Hope this answers your query. Let us know if you need more help, thanks.
Totally get where youâre coming from, and we appreciate you doing the research. Pricing structures vary across brokers, but at Upstox, our focus has always been on offering a feature-rich, high-performance trading experience that goes beyond just costs.
Hereâs what sets us apart:
Charts360 â A powerful on-chart scalper mode for faster order execution Tick-by-Tick (TBT) Data â Unlike snapshot data, we provide real-time, tick-level granularity for more precise trading decisions Depth Rank â See exactly where your order stands in the queue 30-Level Market Depth â Get an in-depth view of the order book Demand & Supply Zones â Identify top orders with the highest quantities at a glance Trade Price Checker â Track exactly how your order was matched Ready-Made Options Strategies â We were the first broker to launch this, helping traders identify high-ROI option strategies instantly
The data we provide is something that HFTs, professional traders and algo traders spend lakhs to procure and process. At Upstox, we make it available to all our users, ensuring you have access to these tools.
So while our QMC and instant withdrawal fees might seem slightly higher, they support a trading ecosystem built for precision, speed, and smarter decision-making. That said, we always welcome feedback and will continue refining our offerings to serve traders better. Let us know if you have any more thoughts, weâre all ears!
Dear @Ushnota,
We appreciate the detailed explanation of the features Upstox provides. While we understand that advanced tools like Charts360, Tick-by-Tick data, and algo-trading features may come at a cost, the pricing structure for certain basic facilities like instant withdrawals is worth reconsidering.
For instance, Zerodha offers instant withdrawals free of charge and even provides access as early as 9 AM, whereas Upstox users must wait until 10 AM. This difference makes Zerodhaâs withdrawal process more convenient. Additionally, in Zerodha, algo-related features are chargeable separately, ensuring that traders who do not require them are not paying for unused services.
We believe that offering more flexibility in pricingâespecially for essential services like withdrawalsâcan enhance the overall user experience. Looking forward to hearing your thoughts on this.
Please register my protest for QMC charges. Upstox already charges a premium when compared to peers. AMC and QMC are like unwanted EMI to the consumers. On the other hand, I know it is useless Upstox will still continue to place this charge. Now, when an EMI is placed then there are specific dates when it is charged. Please make sure that Upstox sends a mail a day or two before this charge is placed. Never do a QMC right after a monthly or quarterly settlement which would bring the balance to -ve and then charge interest on that. As both settlement and QMC dates are not in my control.
Thanks.
We hear you and understand your concerns. As per our checks, QMC communication is sent before the deduction. We also deduct QMC before the quarterly settlement to prevent any interest charges. We are checking your UCC to verify that these communications are reaching you on time and that you are not unsubscribed from our emails/notifications. Thanks for your patience.