Hi @shaanchopra,
We’ve checked your details and found that push notifications for QMC and AMC are currently disabled on your end. Since we send these alerts exclusively via push notifications, we’re unable to deliver them to you.
Could you please re-enable push notifications for Upstox? This will ensure you receive timely QMC alerts without any interruptions.
Let us know if you need any help!
“Exclusively via push notifications” this needs to change.
The endless pain of app notifications, yet you had to check if my app push notifications were on or off. You have approx 28 lakh active users. You are not going to call each one of them and ask everyone to turn on the push notification. I am sure there would be more just like me, assuming everyone has a smartphone. App push notifications disappear if I have more than 2 or 3 and I click an arrow just to view all of them and the app opens up instead. Also, they go unnoticed this is the reason why I asked for an email a day or two in advance.
I log in to Upstox app just to scan the QR code for the login.upstox.com. and If I enable the Google Authenticator, Authy, or Microsoft Authenticator which you offer, I don’t need the Upstox app on my device.
Again it comes down to my concern about getting information on when is this charge will be placed. To avoid unnecessary charges of -ve balance. So send an email. “If sending an email is so difficult we can come to an arrangement of scraping QMC altogether and everyone will be in a win-win situation”.
Thanks
Hi @shaanchopra,
We hear you and totally get your concern with push notifications getting lost in the mix. We’re exploring ways to make this info more accessible. Some categories of notifications are already stored in the app for later viewing and we’ll check if this can be applied here as well. Thanks for sharing your thoughts. Let us know if you need further clarity.
One thing u shall have noted is, taking authentication from the customer for the A/QMC charges which were not there for many clients who got onboard after Aug 2021. U may update or upgrade ur platforms, features, facilities which could not affect any irrelevant cost to the client. U shall get the Autherization from client for that we are going to charge or increasing the prices, from so n so for this much of amount. Are u willing to continue or accept the leviable charges ?? This much autherization is needed. Shoonya had revised its pricing policy with Ethical Autherization from client one month prior to the levies. U have not only changed A/QMC charges levy but also for delivery charges too. U shall take prior permission to levy those or any new charges which were not prior to. Utterly unethical. This may seem silly for Rs.100s of rupees only. But u lost trust or ethics, thats the matter. Won’t u get that much Rs.360 a year from many number of trades atleast in a year. Many traders do atleast 2trades a day on an average in a year of atleast 200 days of active market which could fetch u 200240= Rs.16,000 as brokerage a year. U can get at, least of least Rs. 3,000 a year as a brokerage from one client. Still u try to charge QMCs is utterly a laughable thing. Clients will pay only, what they visibly get for. Thank you.
Thank you for reaching out to us.
As per Exchange guidelines, we provide a 30-day notice period for any price changes, giving users ample time to adjust to the transition. These changes reflect our ongoing commitment to delivering a superior product — one that stands out for its speed, scalability, stability, and continuous innovation.
Let us know if you require help with anything else.