Charts are lagging/ freezing. Not running smooth

Dear Team.
Do something. Charts are again freezing. Dhan’s chart is running good on another tab. But Upstox charts are getting stuck.

Please do something…

Hi @Thestoploss ,

Could you please share the ticket ID with us so that we can check this? If you don’t have a ticket yet, you may raise it here: Thanks.

Sorry I don’t have ticket id. And not willing to raise also. If Everyones chart is working fine then may be there is some issue with my system. May be my processor does not compatible with upstox and working good with other brokers.

Hi @Thestoploss ,

While we aim to ensure a seamless experience, it seems there might be a unique issue on your system.

To assist you better, we kindly request you to provide additional information, such as your UCC ID so that we can connect with you to understand about your concern in detail.

This will help us investigate and resolve the issue promptly.

Your cooperation is appreciated, and we’re here to help.

MY PARTNER ID IS 2DBTT9. I Will be waiting for your callback.