I am using tv.upstox.com on the web. On 26th October, around 10 am, the charts got stuck (values not moving). I checked mobile app one on wifi and the other on mobile data - both were stuck. It remained like that for about 10 minutes! After some time the values on the 2 charts started moving, while the central chart value was stuck. When the values were frozen around 10 am, I had checked on other trading apps - there the values were properly moving. Was this UPSTOX problem? I even tried logging out and logging in but it did not help. Please do the needful. This is very dangerous and can result in heavy losses.
(I am unable to raise a ticket as this topic does not fall into any standard options available while raising a ticket)
Video showing that on the central chart, values were not moving, is available on request.