Hi Upstox Team,
I am really happy and thrilled to see Chart360 on desktop. Really useful and was very much required. Keep up the good work. KUDOS!
Cheers,
Amit
1 Like
Thank you so much for the kind words! Weāre thrilled to hear youāre enjoying Chart360 on desktop - your feedback truly means a lot to the team.
Happy trading 
Dear Maāam,
My account segment is deactivated, I want to activate my segment. For the same we have dropped the mail and taking follow up from last 10 Days. But noone is responding.
Itās my humble request kindly envolve your team and resolve this issue on priority basis.
Hi @Alok_14438613,
Sorry to hear that. Could you please share your ticket ID with me so that I can check this on priority? Thanks.
Sure Maāam,
Thanks for your quick support.
Please check below tickets which we have raised..
Track your ticket - ID[#9338723]
Track your ticket - ID[#9325882]
Hi @Alok_14438613,
Thanks for sharing your ticket IDs. We will check it and get back to you soon.
Hi Paul,
Please revert on it as a priority basis.
Issues-
- Facing issue with segment deactivate.
- I want to transfer some stocks from the Holdingsā¦
We have also called to Upstox Customer support.
But not getting proper response, every time team said we have highlighted your case and from support team someone will help you ASAP.
Itās very critical for me please help us on priority..
Your understanding will be highly appreciatedā¦
Dear @Ushnota,
We have received response on only single case
Ticket#9325882.
But still waiting for response on another ticket#9338723.
Kindly look into this.
Dear @Ushnota,
Kindly help us to get update on both tickets..
Track your ticket - ID[#9338723]
Track your ticket - ID[#9325882]
We are waiting for your kind supportā¦
Hi @Ushnota,
Still waiting for your kind support..
We are not getting proper response from Upstox support teamā¦
Hi @Alok_14438613,
As we mentioned to you on the other thread, we are already checking your tickets and will get back to you soon with an update. Thanks for your patience.
Hi @Alok_14438613,
Your ticket IDs 9338723 and 9325882 have now been resolved. Please check and let us know, thanks.
Thanks @Ushnota now this ticket#9338723 has been resolved..
But this ticket#9325882 is still not resolvedā¦
Please check and do it on priority.
Alright, @Alok_14438613. Will check ticket ID 9325882 and get back to you, thanks.
- Very important After placing limit order, it is not visible on chart, we need to open order panel to cancel or modify it. All pending orders/open positions must be visible on chart
This is in development and we will be providing this functionality soon. Thanks for your feedback!
Hi @Ushnota,
Kindly check & update on it.
Hi @Alok_14438613,
Your ticket ID 9325882 is now resolved. Please check and let us know, thanks.
Hi @Ushnota,
As we have checked still issue is not resolved.
We have also shared the error snap.
While we are selecting the below options-
setup >> Bulk Setup >> Counter BOID is not showing.
We have followed the steps which was shared by upstox teamā¦
Kindly suggest if anything else we have to selectā¦
Let me check and get back to you, @Alok_14438613. Thanks.