17177, invalid pan

Unable to trade in upstox. Getting error: 17177, invalid pan… User id - FD4677

1 Like

Hey @Rageshwari_Bodke,

Thanks for sharing your details with us. We will check and get back to you with an update shortly.

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How much time it will take to resolve the error.

No response yet, I am still not able to trade.

Hey @Rageshwari_Bodke,

We have swiftly processed your activation request on our end. It is currently pending with the exchange and is expected to be completed within 24-48 hours. Please try placing a trade on Thursday. Let us know if face any issues. Thanks.

I am also facing the same problem 4QB66A

Hey @Manoj_Panchal,

Welcome to Upstox Community!

We will check this and get back to you with an update shortly.

My user id is 6PANSM. When ever I buy stocks it shows me error 17177 order failed.
I’m unable to trade.

Hi @Anil_Dadwal,

Welcome to Upstox Community!

Thanks for sharing your details with us. Let us check and get back to you with an update soon.

Hey hi !!

My user id is 6RABPZ. When ever I buy stocks it shows me error 17177 order failed.
I’m unable to trade.

Please help me on this error and thanks in advance for the help !!

Hey @Aadhityaa_G,

Welcome to Upstox Community!

We will check this and get back to you with an update shortly. Thanks.

Hi @Manoj_Panchal,

We have resolved this from our end. Please try placing an order and let us know if you face any issue. Thanks.

Hey @Aadhityaa_G,

We have swiftly processed your activation request on our end. It is currently pending at the exchange and is expected to be completed within 24-48 hours. Try placing an order on Friday.

If you face any issues, please reach out to us. Thanks.

Hey @Anil_Dadwal,

Your segments are now active, and we’ve noted the successful placement of your buy order. If you require any additional assistance, feel free to reach out. Thank you.

Even I’m facing the same issue need help

Hey @Plovy,

Welcome to Upstox Community!

Could you please share ticket ID with us so that we can check this? If you don’t have a ticket yet, you may raise it here: uptx.to/tikt. Thanks.

I am not able to place order because of 17177 invalid PAN card error,my tracking ID is -[#8373358]

I too am receiving the same error

Hi @Chaithra_Raviprasad,

Based on the call discussion, your concern related to orders has been addressed.

Please refer to the ticket no. 8347759 on your email inbox for more details.

Hi @Ryan_Dsouza,

Could you please share ticket ID with us so that we can check this? If you don’t have a ticket yet, you may raise it here: https://uptx.to/tikt Thanks.