17177: invalid pan number

General
1

Hi All,

I’m planning to invest in stocks/commodities, but it is showing “17177: invalid pan number” how can I resolve it?

My user ID is “39CPQG”

2

Hi @Karuppasam_47123082,

Welcome to the Upstox Community!

Thanks for sharing your UCC. Let us check this and get back to you.

3

Hi @Karuppasam_47123082,

We checked your details. Kindly check again after 24 to 48 working hours and it should be working fine. Let us know in case you still face a problem. Thanks.

4

Hi Ushnota, Thank you for quick turnaround!!

1 Like
5

Hello Ushnota,

I am also facing same issue, I have raised ticket and its been more then a week but still not resolved.

6

Hi @PRADEEP_KU_18156227,

Welcome to the Upstox Community!

Please share your ticket ID with me and I’ll take a look at it ASAP, thanks.

7

Hello Ushnota,

I am also facing same issue, I have raised ticket , please do something as soon as possible, my details are given below
ID: 42CPPB
ticket : 9432115

8

Have taken a note of your ticket ID. Will check and get back to you, thanks.

9

how long to wait to solve this issues

10

It’s being checked. Thanks for your patience.