Hi All,
I’m planning to invest in stocks/commodities, but it is showing “17177: invalid pan number” how can I resolve it?
My user ID is “39CPQG”
Welcome to the Upstox Community!
Thanks for sharing your UCC. Let us check this and get back to you.
We checked your details. Kindly check again after 24 to 48 working hours and it should be working fine. Let us know in case you still face a problem. Thanks.
Hi Ushnota, Thank you for quick turnaround!!
1 Like
Hello Ushnota,
I am also facing same issue, I have raised ticket and its been more then a week but still not resolved.
Welcome to the Upstox Community!
Please share your ticket ID with me and I’ll take a look at it ASAP, thanks.
Hello Ushnota,
I am also facing same issue, I have raised ticket , please do something as soon as possible, my details are given below
ID: 42CPPB
ticket : 9432115
Have taken a note of your ticket ID. Will check and get back to you, thanks.
how long to wait to solve this issues
It’s being checked. Thanks for your patience.
when will solve this issue?
Your orders are getting rejected due to discrepancy between the Name in our records and the one on your PAN. To update your Name in our records as per PAN, please send the required documents to our office via courier.
We have sent the detailed procedure in the mail trail. Thanks.
i alraedy replied that email, same this PAN & aadhar card is used for bank account opening ,credit card applying and other trading platform. better i using other platform
Our team has tried reaching you since morning but your number has been busy. Please let us know a good time to call you, thanks.
no need to talk with your team, currently out of the country. your team emailed me my name is match in pan card, the give some instruction follow so i choose other platform i have account other trading platform, one of the worst platform is yours UPSTOX.
We have emailed you detailing all the necessary steps. Thanks.
i dont want your platform, i choose other platform
Same issue. Can you please help me?
Upstox Ticket ID: 9608658
@VITTAL_MAN_1232905 - We are taking a look at your Ticket ID now and will get back to you on this. Thanks.
@VITTAL_MAN_1232905 - Your ticket ID 9608658 is now resolved. Please check and let us know, thanks.