Selecting multiple layout and saving layouts

Product Updates
1

Hi Team,

I am using https://tv.upstox.com/ and I have created multiple chart layouts and saved them, suddenly I see all my saved layouts are gone. I am unable use/create multiple tabs per chart, earlier I was able to setup 3 to 4 tabs with different charts as per my requirements. Is there any change in the product? This is becoming very difficult to trade as I am unable to get a single pane view of multiple layouts. Please resolve.

Regards,
MK

2

Hi @Mahesh_Kavalla,

Could you please share your UCC with us so that we can look into this issue in detail?

Thanks.

3

@Ushnota My UID is 4VAQ37

4

Any update on my request

5

I am also facing the same issue, now I am allowed to save only one layout in tv.upstox.com

6

Hi @Gautam_D,

We request you to reload the page to start saving a new layout. Since this is the behavior from the TV library, we unfortunately cannot change it. Thanks.

7

Thanks for your prompt reply. I tried reloading page before aswel as after saving a new layout, but after doing this when I go to 'Load Layout" tab on upstoxTV dashboard, I only see the first (Old) saved layout. its not saving new (additional) layouts. if i am mising any step, request you to please guide us with step by step explanation. thanks and regards, Gautam.

8

Hey @Gautam_D,

Please refer to the attached gif for instructions on saving multiple chart layouts within the app. Should you require any additional assistance, feel free to reach out. Thank you.

charts-reduced

9

When will common wallet be live on UPSTOX… last i as asked months back you guys have said that it was work in progress…

Kindly Give tentative month atleast if possible…