abhips
August 30, 2023, 9:56am
1
I tried to place a buy order for 64200 PE option in sensex expiring on 1st September but I got the error Failed
Failed: EXCHANGE: NON-COMPLIANT CLIENT CODE : 17xxxx
SENSEX 64200 PE
BFO 01SEP23
16.35
-12.85 (44.01 %)
Product
Delivery
Quantity
0/10
Order ID
230830000635751
Failed
Failed: EXCHANGE: NON-COMPLIANT CLIENT CODE : 17xxxxx
Try Placing Again
Last Updated
03:16 PM
Why is this happening? Do I need to update my account or add something?
Hi @abhips ,
Welcome to the Upstox community!
Could you please help us with your UCC so that we can look into this in detail?
Thanks.
abhips
August 30, 2023, 2:59pm
3
My customer id is 172297.
abhips
August 31, 2023, 5:33am
4
@Ushnota Can you please take a look
Hi @abhips ,
Our team is already looking into it and will get in touch with you soon.
Thanks.
abhips
September 1, 2023, 8:25am
6
This issue was fixed by the Upstox team by enabling F&O orders in Sensex.
Ushnota
September 1, 2023, 9:21am
7
We are glad to hear your issue has been solved.
For any other queries, do not hesitate to reach out.
Thanks!