No change in my name but asking gazette confirmation

General
1

have an issue logging into my Upstox account due to a name mismatch error. A few years ago, I corrected a spelling mistake in my father’s name on my PAN card. Now, when I try to log in, the system flags the name discrepancy.

I have already raised a support ticket, #9673212, and have all my other documents ready as references. My main question is: How can I obtain a gazette confirmation to resolve this, given that it was only a spelling correction, not a full name change for myself?

I need help on this to get Upstox to accept my updated details and restore my account access.

2

Hi @GANESAN_1342633,

We will check your Ticket ID and respond to it. Thanks.

3

Any update on my ticket @Ushnota

4

Yes, your Ticket ID is now resolved. Please check, thanks.

5

Hi @Ushnota it is not resolved i have replied to the email. It is really frustrating can you please help on this

6

Hi @Ushnota I dont think no one is understanding my issue. It is still open can you check and update??

7

@GANESAN_1342633 - As I understand, our team has spoken to you regarding this already and has requested you to share the PAN card copy. Once shared, we will check it internally and get back to you. Thanks.