Changed my PAN to match Aadhaar but my account freezed and kyc also in due
@VIJAYKUMAR_23706466 - What’s your Ticket ID?
I dont know what is that ticket ID, can you plz help me out.
@VIJAYKUMAR_23706466 - You can raise one here - https://upstox.com/contact-us/get-in-touch/
Ticket ID 9750135
plz help early
It has been noted.
hi
i also changed may pan name according to aadhar. so what is procedure to update??
@pallavsatyadev - Please check this - Help Center
they are saying to go through offline process
like downloading form and filling the changes and attaching the required documents and sending to upstocks .If you did this you could help me too
What happened toy query?
Hello
Till time sent my documents 3 times after the concerning representative of Upstox . But unfortunately again n again rejected by the HO. Kindly guide how to do further my active my account.
Vivek Garg
9719522004
@VIVEK_30143812 - What’s the relevant Ticket ID for this?
9751225
@VIJAYKUMAR_23706466 - This is closed. Please check, thanks.
@VIVEK_30143812 - This is closed. Please check, thanks.
What to do next??
I will check & confirm
@VIJAYKUMAR_23706466 - Here’s the guide for offline name change process - Help Center
Hi @VIVEK_30143812,
We have replied to you on your latest Ticket ID 1592.
As mentioned, these are the reasons:
- We require a self attested gazette copy for a name change.
- Multiple signatures were done on page no 1.