Withdrawal charges and no reply from upstox support

Why I have been charged withdrawals charges but even I haven’t traded on that day. Why there are charges applied over my account. Even after raising multiple tickets there is no response from upstox team. Even multiple charges have been levied for F&O trades. Even there are charges on withdrawal. Then what will be the use.
Ticket ID - 9133421 and 9150712

Hi @MONIK_27259838,

Welcome to the Upstox Community!

For standard withdrawal, there are no charges for placing a Standard withdrawal request. But for instant withdrawal, you can withdraw funds in under 15 minutes after placing a withdrawal request. A nominal fee of ₹23.60 (₹20 + 18% GST) shall be applicable for every Instant withdrawal request placed.

You can read more about it here: Help Center

Hope this helps, thanks.

Why the tickets haven’t been replied

Is there any specific query I can help you with? Let me know, thanks.