I see upstox has started charging us for withdrawing our money from the account. How is this even justified?
We would like to clarify the withdrawal options available on Upstox.
Standard Withdrawals are completely free of charge. If a request is placed before 8:00 AM on a working day, the funds are typically credited by 3:00 PM the same day. Requests made after 8:00 AM are processed and credited by 3:00 PM on the next working day.
In addition, we offer Instant Withdrawals as an optional service for those who require faster access to funds. With this option, the withdrawal is processed within minutes. A nominal fee of ₹23.60 (₹20 + 18% GST) is charged per request to cover processing costs. You can find more details here: Help Center. Please note that if you’re an Upstox Plus user, then Instant Withdrawal is free.
We hope this clarifies the difference between the two options. Please feel free to continue using the free Standard Withdrawal service as per your preference.