I opened Upstox account a few weeks ago. I had done a couple of trades after it. When I installed Upstox andiod app on a new tablet, I got the an option to switch to “Plus” pricing plan and I opted it. I didn’t see this option while signing up, or after account creation. I cound’t see any details related to it outside of my account page (Upstox community, Google search, etc). Is it something new or is it a bug?
Hi @Deepak_37570291,
This isn’t a bug, it’s actually a new feature we’ve introduced called Upstox Plus. It offers exclusive benefits like free access to selected features, discounts, enhanced speed and dedicated customer support. You can read more about it and what it offers, here: Help Center
If you’d prefer to switch back to the ‘Basic’ plan, you can do that anytime after midnight. Just head to the ‘Basic’ tab and tap on the ‘Switch Plan’ button. In case you have any more questions, let me know. Thanks!
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is upstox plus plan free or paid
Hi @ROHAN_11616883,
Welcome to the Upstox Community! New to the Upstox Community? Introduce yourself!
Upstox Plus is available for FREE to subscribe. However, the brokerage charges will be ₹30 instead of ₹20. You can go through our Upstox Plus FAQs for all details: Help Center
Hey @Ushnota , so how can we cancel Upstocks Plus and Get back a Normal Upstocks Account? Because we are not seeing any option to cancel Upstocks Plus!
If you’d prefer to switch back to the ‘Basic’ plan, you can do that anytime after midnight. Just head to the ‘Basic’ tab and tap on the ‘Switch Plan’ button. Thanks.
hi @Ushnota,
i am facing a issue with the upstox plus when trying to switch to upstox plus plan it says Error occurred while fetching details from back office.
Hi @Mandar_Pawar,
Did you switch to Upstox Plus and back to ‘Basic’ plan and now trying to switch back to Upstox Plus again? Please confirm, thanks.
Yes @Ushnota I accidentaly clicked the switch to basic and it immediately switched to basic and it not sitching to plus now.
Thanks for confirming, @Mandar_Pawar. Will check this and get back to you.
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You guys are blindly showing this popup almost every time I open the app. I upgraded 15 days ago, and I don’t know why I still get to see it?
Hi @Deepak_37570291,
This pop up should not come if it’s already active. Thanks for bringing this to our notice. Could you also share your UCC with us so that we can take a look at it?
My User ID is 3LCE7S.
Thanks, @Deepak_37570291. Will check this and get back to you.
1 Like
One more thing, I noticed a user having “Plus” icon near user profile, but I don’t see it for me. What’s the difference?
Hi ma’am how can i back to upstock plus to basic plan…i mean where i can see this basic plan option.