Unable to switch back to Basic plan from Plus plan

General
1

Hi @Upstox, @Ushnota
I am unable to switch my account from Plus to Basic Plan, it says Type Error: Failed to Fetch.
I tried switching in the Weekends and on Monday morning as well.
Please help!!

2

Hi @Bhawik_37243451,

Could you please raise a ticket here https://upstox.com/contact-us/get-in-touch/?hl=en_US and share the ticket ID with me? Thanks.

3

the same i raised 9417944 today

4

@UMESH_ANIL_1480114 - Have taken a note of your ticket ID. Will check and get back to you, thanks.

5

@UMESH_ANIL_1480114 - It’s resolved, please check and let us know.