I switched from Upstox plus to the basic plan but are still being charged the same brokerage as before.what can I do

General
1

I switched from Upstox plus to the basic plan but are still being charged the same brokerage as before.what can I do..

2

Hi @Shanthi_50108728,

That shouldn’t happen. Could you please share your Ticket ID so we can check this? Thanks.

3

9513729

4

Thanks, will check it.

5

@Shanthi_50108728 - Your ticket ID 9513729 is now resolved. Please check and let us know, thanks.

6

Same issue with me also @Ushnota , please look into it.

Ticket Id. - 9578275
UCC OF CLIENT : AB6604

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@SAIKAT_1861650 - Sure. Will check and get back, thanks.

8

@SAIKAT_1861650 - Your ticket ID 9578275 is now resolved. Please check and let us know, thanks.