Unable to buy or sell mutual fund units

Mutual fund units transferd from other demat account to upstox but units showing in holding statement but not showing in upstox account.
Very disappointing and pathetic experience. Please solve as soon as possible. Ticket no 9486625

Noted your Ticket ID. Will let you know once there’s an update, thanks.

@Kalyan_49991081 - Your ticket ID 9486625 is now resolved. Please check and let us know, thanks.

No mam it has not been resolved yet.please improve your services it is very important ।

@Kalyan_49991081 - Thanks for letting me know. Raising Ticket ID 9486625 again internally and checking it.

Hi @Kalyan_49991081,

As I can see, your ticket ID 9486625 is now resolved. Thanks.