Timeout error while fetching live market data

Developer API
1

Error: sent 1011 (internal error) keepalive ping timeout; no close frame received
Retry 5 after error: sent 1011 (internal error) keepalive ping timeout; no close frame received

2

Hi @ROHIT_RAJI_1563430,

Could you confirm if itā€™s v2 or v3 websocket and elaborate a bit more about your connection details? Also, could you please share your UCC? Thanks.

3

MY UCC: 647937
It v2 websocket, can you please tell me specifically regarding which details of connection? Thanks

4

Hi @ROHIT_RAJI_1563430,

We will check the v2 issue. Could you tell us at what time it got disconnected?

Also, please take a note of this: Deprecation notice for Websockets v2 [Critical]

You can check out the features of v3 here: Market Data Feeder V3 Launch & V2 Deprecation | Upstox Developer API

Thanks.

2 Likes
5

disconnected between 14:12:28 to 14:12:38 i think.