Request for waiver of AMC charges due to original zero AMC offer

Dear Upstox Support Team,

I noticed AMC charges have been applied to my account. When I opened my Upstox account, it was under the “0 AMC” / “Lifetime Free AMC” offer, and I was unaware of any change in this policy.

Since this charge was unexpected and contrary to my understanding at account opening, I kindly request you to waive off the AMC for this period.

Please consider my request as a one-time resolution.

Thank you for your understanding and support.

My ticket ID : 9498928