Sir/madam,
This is in with reference to the above mentioned subject, Support team and Complaint team of upstox only have given the details about how to place AMO order rather how AMO order executed without sufficient funds in my account and how margin credited to my account without my approval, here I would like support and help from your side so that my query can be resolved as soon as possible in the following points.
a. When I did not have sufficient funds (₹1,09,765 or more) in my account, how was such a high-value trade allowed to be executed? Under normal circumstances, this order should have failed due to insufficient balance.
b. If the trade was executed, how was margin made available in my account without my knowledge or consent, especially when I have not pledged any shares? On what basis was margin credited without authorization?
c. Why am I now being asked to bear or pay an amount that I never intended to trade for, never approved, and was never financially capable of undertaking?
In view of the above facts, I request you to kindly:
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Rectify the trade and treat it as failed / invalid, as it was executed without sufficient funds.
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Remove any margin amount that was credited to my account without my consent.
Please remove the margin amount from my account that was credited by your side without my consent, I shall be grateful for your consideration.
Regards
Arun