Hi Upstox Team,@Ushnota
My ucc is 4RBC3V
I noticed a charge of 345 as AMC on my account. While I understand that your policy may have changed earlier this year, I opened my account under the clear promise of a lifetime free plan with no AMC.you have not taken consent from me regarding AMC while changing the terms.
Based on this, I believe I should not have been charged under the new policy, as it goes against the terms under which I signed up.
I kindly request you to look into this and issue a refund for the AMC charged. I’ve been happy with the platform and hope this can be resolved fairly.
Thanks for your support