Procedure to unsubscribe API subscription Plan

Developer API
1

Hi Upstox Team,

I don’t find any option to cancel the API subscription.
I requested to cancel my API subscription before it was due for renewal.

I see no one has acted on the request ticket #9376004, and the system has auto-renewed the API subscription, charging me for the current month. PFA

Upstox api charges
Upstox api charges1048×855 39.1 KB

Please cancel my API subscription and update the ledger balance accordingly.
User ID: 7BBPJS

2

Is there any API fees also, i thought it was supposed to be free???

3

Are they charging for API?

4

Hi @deeeepak,

Thanks for bringing this to our attention. We see that you’ve already raised ticket #9376004 and our team will prioritise reviewing and responding to it at the earliest.

We’ll also check if a refund is applicable in your case and will get back to you on email with an update shortly. We truly appreciate your patience and continued support.

The API subscription model was a limited trial extended to a select group of users, offering benefits like flat brokerage. We do not plan to charge any additional fee for using or subscribing to the API, only the standard brokerage will apply.