Orders are not received to my postback url

Developer API
1

Hi upstox team,

Recently I have moved one domain to new domain and updated static ip and domain name upstox api account. Now I noticed order statuses are not receiving to my specified post back url.

Please check in priority and fix the issue if any firewall blocking from your side to my domain and static ip.

Due to security I am not providing domain name and static ip here. Please get it from app.

Thanks

2

@JC4997 Could you please DM me the postback URL or UCC? Iā€™ll get it whitelisted. Thanks!

3

I have sent message can you please check

1 Like
4

Any update

5

@JC4997 This has been resolved, please verify and confirm.

6

@Anand_Sajankar not receiving anything when i place/modify/cancel order

7

Hi team

any update on this ? I am not receiving order update to my configured Postback url after domain changes.

Thanks

8

Hi @JC4997 @CHENNAKRIS_3523956, The URL has been whitelisted and the webhook is being triggered, but it appears that our security policies are blocking the request due to SSL verification errors. Could you please update the SSL certificates on your end and try again?

9

@Anand_Sajankar

I have updated SSL certificates itā€™s now working perfectly.

Thank you very much.

1 Like