Not able to add bank account

Even after 7 days account is showing as processing and no update even after raising ticket

9499639

@YASHWANT_P_1950922 - Have taken a note of your Ticket ID, thanks.

Still not added can some one tell me the timelines by when it can be done?

@YASHWANT_P_1950922 - Your ticket ID 9499639 is now resolved. Please check and let us know, thanks.