Drawings have got vanished

MY all the drawings of 100s of chart has got vanished :frowning: :(. It was expected that with new roll out all drawings will be uploaded to charts , instead all has got deleted. This is so frustrating.

Hi @DEVANG_1072163

This shouldn’t have been the case. Be rest assured we can get back the charts.

How about connecting over a call when you’re available today?

Hi @DEVANG_1072163,

Could you please share your UCC with so that we can get in touch with you at the earliest? Thanks.

thanks for reverting back with assurance of getting it back, believe me , there are 100s and 100s of drawings, cumulative efforts of months .
you can call me now, i am available

Hi @DEVANG_1072163,

Our team reached out to you via DM. We are actively working on this and will keep you updated. Thanks.

waiting for your update, as nothing has changed so far since this message.

The query has been addressed but still pending to get resolved.

Hi @DEVANG_1072163

This should be resolved by end of this week. Manually mapping 1000s of charts here, thanks for your patience, sir!