Discrepancy in Mutual Fund Holdings – Missing Funds and Reduced Quantities

Mutual Funds
21

Hi @SAMPATH_1339298,

Your ticket ID 9385538 is now resolved. Please check and let us know, thanks.

22

Hi Upstox Team,
I am also facing the same issue of discrepancy in mutual fund holdings. I have raised a ticket with ticket ID-9412045. Please review it and provide assistance on the same.

23

@SUSHANT_20818983 - Have taken a note of your ticket ID. Will check and get back to you, thanks.

24

@Ushnota - Looks like again broken today. My upstox Mutual Fund portfolio does not match again now with CDSL. Looks like developers are testing on production environment or what.

25

@Ushnota, same issue with my mutual fund holdings, showing only from 2022 older transactions are not available. Ticket id: 9412240

26

@RAMA_MADHU_2879264 - Have taken a note of your ticket ID. Will check and get back to you, thanks.

27

@AMIT_1030974 - Could you please check tomorrow and let me know if you’re still facing the issue? Will look into it, thanks.

29

It’s resolved now, Thanks

1 Like
30

@RAMA_MADHU_2879264 - Good to hear that. Your ticket ID 9412240 is now closed, thanks.

31

@SUSHANT_20818983 - It’s done. Please check and let us know, thanks.

32

Hi @Ushnota. Yes, it’s done. Thank you!

1 Like
33

@Ushnota Please escalate the ticket 9512945 asap. Because my client is waiting from many days for this. There are two mutual funds where the discrepancy found. Please do asap. Thanks!

34

@PUNEET_43385865 - Noted. Will check and get back, thanks.

1 Like
35

@Ushnota Any Update it’s been more than 24 hours?

36

@Ushnota It’s been 2 days. No update. I will report to the SEBI if I didn’t get any solution by today. Last month at end I’ve invested. But still your system is not in sync & not providing any solution even after raising ticket. This is serious concern and will surely need to be reported. I will wait for an hour and after that I will raise a complaint with SEBI. I already tagged on X.com to SEBI but will officially raise the complaint soon.

37

Your ticket ID 9512945 is now resolved. Please check and let us know, thanks.

38

Hi @Ushnota Its again issue later and I raised ticket on 27Jun. It has been around 50 days now. Its not yet resolved. There are so many Discrepancy in mutual funds now. Kindly fix it and should match with CDSL records.

#9414585

39

Noted. Will check and get back.

41

@Ushnota It has been more than 2 months now for this 9414585. Still its in open state and Upstox team is not able to fix that issue.

42

Let me check with the team and get back to you with an update. Thanks.