Hi Upstox Team,
We are currently integrating Upstox Business Uplink for our multi-client platform.
As per the UpLink Business documentation (CDSL Auth section), the EDIS authorization workflow is supposed to be handled internally by the UpLink UI with “no integration needed from client.” However, in our testing, the EDIS prompt is not appearing when users attempt a delivery sell. The flow proceeds to order placement and fails due to lack of authorization, instead of redirecting the user to the TPIN/OTP verification page.
I have been following up via email for 60 days without a technical resolution. Could an engineer from the Uplink team help to resolve this issue?