Clarification on Email Notification Regarding Pledged Securities

Hi,

I recently pledged my Adani Green holdings and received a collateral of ₹1.17 Lakh. I have been using this collateral for purchasing stocks. However, I received an email stating that some securities had been automatically pledged due to insufficient funds.

To address the situation, I deposited an additional ₹42,000, and the matter has been settled. Despite this, I am unsure why I am receiving such notifications when my account is in order.

Could you please clarify:

  1. Why are these emails being triggered when I am using the collateral properly?
  2. Is there an issue with the collateral system or the way it is linked to my account?

I would appreciate your assistance in understanding this matter and ensuring no further interruptions.

Thank you for your prompt support.

Thanks & Regards,
Sanjay Jain