Dear team,
You have charged the AMC from may 2024 to April 2025. Then why the brokarage charges applicable. Those were initially zero, still the AMC is not expired they why it’s levied.
Hi @Myr_CT,
Please note that under our new pricing plan, both AMC and brokerage charges are applicable.
- AMC is charged annually as per your billing cycle.
- Brokerage, on the other hand, follows a pay-per-use model, meaning it’s only charged when you place a trade.
So yes, it is possible to be charged both: AMC for account maintenance and brokerage only when you actively trade. Let us know if you’d like help with anything else, thanks.
Does it make sense to trade with the higher charges.
In attached snap you told people, we don’t levied any AMC charges and now saying the both are applicable.
If I have to pay AMC then why Brokarage is applicable. Is it really transparent system Or you might be adding to much hidden charges on small traders.
When was this new pricing plan announced? I do not recall receiving any email. Please let me know subject line where you informed this charge.
Hello @MalK,
Please note that this email was sent to all our customers on February 14, 2025 with the subject line “Latest Features & Key Updates on Upstox”. Thanks.
The screenshot you’ve attached appears to be from December 2024, during the interim phase when only a part of the new structure was implemented. To clarify, the pricing changes were rolled out in phases. The first phase was implemented in November 2024, followed by the final update in February 2025.
We shared the complete update with all our customers via email on February 14, 2025, with the subject line ‘Latest Features & Key Updates on Upstox’. Thanks.
What is account closure process
Hi @Myr_CT,
Please check this for all details: Help Center
Let us know if you need more help, thanks.
to add this even i havent received this mail
i have 5 upstox accounts in my family no one received this mail
So cleaver hiding this time
With a mail full of TBT features
At last line you add new pricing updates
Compared to last time where you gave a dedicated mail saying “update to our standard pricing”
I haven’t received the personal mail for charges increase from current plan to new plan.
The 14th Feb mail is general and there is no any transperancy. It is for new customers or old customer.
You can not imposed the charges directly without getting the concern approval from account holder as per the SEBI rule.
In addition, 2 month earlier you clarify there is Zero AMC only pay as you trade basis and now AMC is also applicable. That’s mean you mislead the marketing by consider the customers are fool and levied the various charges and made changes within 2 month as you want.
Need to report this SEBI. A brief clarification required from UPSOX
Hi @Myr_CT,
We would like to clarify that Upstox has followed all regulatory guidelines in implementing the recent pricing changes. As per regulatory requirements, a prior notice was shared with all customers via email on 14th February 2025 with the subject line ‘Latest Features & Key Updates on Upstox’. These changes were implemented only from 15th March 2025, post the mandatory notice period.
As already mentioned earlier, the screenshot you had previously referred to appears to be from December 2024, which was during the interim phase of our pricing transition. As part of the new pricing model, both AMC and brokerage are charged transparently. Brokerage remains pay-per-use, meaning it’s only applied when you trade. Thanks.
There is no clarity on AMC Charges.
AMC mentioned 0. No account maintenance charges for first year.
What is mean by first year.
It is when u apply new rules or its when I had sign up in UPSOX.
From second year onwards what’s the charges of AMC not found anywhere.
Do you called this transperancy?
Hi @Myr_CT,
Here’s a breakdown of the Upstox charges:
1. Brokerage
- Up to ₹20/order charged on Stocks, F&O, Commodity and Currency trades
- Zero Commission on Mutual Funds and IPOs
2. AMC/QMC
- ZERO AMC is applicable for newly onboarded customers in the first year
Non-BSDA users: QMC of ₹ 75 per quarter + GST
BSDA Users: Link
Go to this link and scroll down for all the details: Brokerage Charges - Upstox's Demat Account Charges, Fees & Taxes
What was the AMC charges for BSDA user before 1st September 2024.
What was the AMC Charges for BSDA User before 1 Sept 24.
The UCC is 326566.
What’s limit earlier for BSDA
You can check out this article for all the details: Help Center. These limits were applicable from September 1, 2024 onwards.
Is there anything else we can help you with? Thanks.
If the AMC was Rs. 100 + GST.
Then why I charged Rs. 177.
Refer my first msg for AMC Charges with proof.
Can you explain in brief.